Privacy Policy

NASH Co., Ltd. (hereinafter referred to as “the Company”) hereby establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding personal information and other information collected through “Miyakojima ADVENTURE PiPi,” which is operated by the Company, in compliance with the Act on the Protection of Personal Information and other relevant laws and regulations.

1. Business Information

Business Name
NASH Corporation

Service Name
Miyako Island ADVENTURE PiPi

Representative
Kozaburo Okuda

Location
〒907-1541
870-60, Aza-Uehara, Taketomi-cho, Yaeyama-gun, Okinawa, Japan

2. Information to Be Collected

In providing this service, we may collect the following information.

(1) Information Provided by Customers

• Name
• Phone number
• Email Address
• Age, Date of Birth
• Gender and Other Information You Provide When Making a Reservation
• Number of participants, date of participation, participation plan, and other reservation-related information
• Inquiry Details
• Payment methods, payment status, transaction identification numbers, and other payment-related information
• Health Status, Medical History, and Other Information Necessary for Conducting a Safe Tour
• Other information provided to us by customers

Please note that credit card numbers, security codes, and other payment information may be collected directly by the payment service provider we use, and we may not collect or store such information.

(2) Information Collected in Connection with the Use of This Service

• Website Browsing History
• Date and Time of Access
• IP Address
• Cookies and Other Identifiers
• Information about the device, operating system, browser, etc.
• Information regarding the viewing, display, and clicking of ads
• Usage of This Service
• Reservation Process Status
• Information on Website Traffic Sources and Other Access-Related Data

(3) Information Collected in Connection with the Use of RCS, SMS, and Similar Services

• Phone number
• Content of Sent and Received Messages
• Message Delivery Status
• Information regarding actions such as opening, replying, clicking, and other operations performed via RCS, etc.
• Technical information necessary for providing other messaging services

(4) Information Regarding Photos, Videos, and Other Media

• Photos and videos taken by our staff or guides during the tour
• Images of your face, figure, or other visual information contained in photographs or videos

3. Purposes of Use of Personal Information, etc.

We will use the personal information and other data we collect for the following purposes.

1. To accept and manage reservations for tours, activities, and other services
2. To verify your reservation details and confirm your identity
3. To provide the information necessary for participating in the tour, such as the meeting time, meeting place, and tour status
4. To provide information regarding tour changes, suspensions, cancellations, and other important announcements
5. To respond to inquiries, consultations, and other requests
6. To ensure safe tour operations, determine eligibility for participation, prevent accidents and other incidents, and respond to emergencies
7. To provide instructions on how to resume the reservation process to customers whose reservation process was interrupted
8. To communicate via RCS, SMS, MMS, email, or other methods
9. To provide information about our products, services, promotions, benefits, recommendations, and other offerings, within the scope of the customer’s consent
10. To analyze usage patterns of the website and this service in order to improve the service, enhance its quality, and plan and develop new services
11. To analyze browsing history, reservation history, and other information in order to recommend or display services, content, advertisements, and other items tailored to customers' interests and preferences
12. For the purpose of serving ads and measuring and analyzing ad performance
13. To prevent fraudulent use, unauthorized access, disruptive behavior, and other improper use of this Service
14. To provide participants with photos and videos taken during the tour
15. To use photos and videos taken during the tour on our website, social media, in advertisements, and for other public relations and sales promotion activities, within the scope of the consent obtained from our customers
16. To comply with legal requirements
17. For purposes incidental to each of the above purposes

4. Personal Information Requiring Special Consideration, Such as Health Status

We may ask you to provide information regarding your health status, medical history, and other details necessary for safety management when required to ensure the safe operation of our tours.

With regard to information regarding health status, medical history, and other details that we collect—specifically, information classified as “sensitive personal information” under the Act on the Protection of Personal Information—we will obtain such information only after obtaining the individual’s prior consent, unless laws and regulations exempt us from the requirement to do so.

This information will be used solely for the purposes of determining eligibility to participate in the tour, ensuring safety, preventing accidents, responding to emergencies, and other purposes necessary for the safe conduct of the tour.

If the person making the reservation provides information regarding the participant’s health status, medical history, or other details to our company on the participant’s behalf, please ensure that you have obtained the participant’s prior consent before providing such information to our company.

5. Personal Information of Minors

In cases where a minor or any other individual lacks the capacity to fully assess the implications of consenting to the handling of personal information, we will obtain consent from a parent or other legal representative as necessary.

If a parent, guardian, or other individual provides personal information about a minor to our company, please ensure that you have obtained the necessary authorization or consent before doing so.

6. Use of Cookies and Similar Technologies

Our website may use cookies and other similar technologies for purposes such as improving convenience, tracking website traffic, enhancing our website and services, delivering advertisements, and measuring the effectiveness of advertisements.

The information collected through these methods may include the pages viewed, the date and time of access, IP address, device used, operating system, browser, identifiers such as cookies, ad exposure, the source of traffic to the website, and other information.

We may use web analytics services, ad delivery services, and other third-party services, and may transmit this information to the providers of such services for purposes such as analyzing usage patterns, delivering ads, and measuring ad effectiveness.

While information collected through cookies and similar technologies may not, on its own, allow us to directly identify a specific individual, if such information can be used to identify an individual when combined with information we hold or other information, we will treat it as personal information in accordance with this Policy.

You can disable or delete cookies through your browser settings or other methods. However, if you disable cookies, you may not be able to use some parts of this service properly.

If laws and regulations require us to provide notice or make a public announcement regarding the transmission of information to external services, we will notify or announce the recipient business, the information to be transmitted, the purpose of use, and other necessary details by posting them on our website or through other appropriate means.

7. Handling of Personal Information

We may collect or use information such as cookies and other identifiers, browsing history, information regarding exposure to advertisements, and other data that, on its own, cannot identify a specific individual.

If our company provides personal information to a third party and it is anticipated that such third party will receive that information as personal data, we will take the necessary steps—including verifying the information, obtaining the individual’s consent, and other required measures—in accordance with the Personal Information Protection Act and other relevant laws and regulations.

8. Outsourcing to External Contractors

We may outsource the handling of personal information and other data to third-party service providers to the extent necessary to provide this service.

The main outsourced services include the following:

• Reservation Management
• Payment Processing
• Email Distribution
• Message Delivery via RCS, SMS, etc.
• Website and System Operation and Maintenance
• Cloud Services
• Web Analytics
• Ad Delivery and Measurement of Ad Effectiveness
• Customer Support

We will carefully select contractors who handle personal information, establish the necessary terms through contracts or other means, and exercise the necessary and appropriate supervision.

9. About Messaging Services Such as RCS

We may use RCS, SMS, MMS, and other messaging services to confirm reservation details, resume the reservation process, provide updates regarding tours, and send information about products, services, promotions, and other matters.

We will send promotional messages only to customers from whom we have obtained the consent required by law.

When delivering messages via RCS or similar services, Google LLC, telecommunications carriers, message delivery providers, and other entities involved in providing this service may process phone numbers, message content, delivery status, usage information, and other data to the extent necessary for sending and receiving messages.

In addition, Google and other service providers may process information related to messages in order to provide RCS services, ensure security, detect and prevent spam and misuse, and improve the service.

Customers who receive promotional messages from us may opt out of receiving future promotional messages by following the instructions provided in each message or by using the method specified by us.

Even after you have opted out of receiving promotional messages, we may still send you communications regarding confirmed reservations—such as confirmation details, trip status, meeting times and locations, changes, cancellations, and other information necessary for the provision of this service.

10. Disclosure to Third Parties

We will not disclose personal data to third parties except when we have obtained the individual’s prior consent or in the following cases.

1. When required by law
2. When it is necessary to protect a person’s life, physical safety, or property, and it is difficult to obtain the person’s consent
3. When it is particularly necessary for the improvement of public health or the promotion of the healthy development of children, and it is difficult to obtain the individual’s consent
4. When it is necessary to cooperate with a national agency, a local government, or a party entrusted by such an entity in the performance of duties prescribed by laws and regulations, and obtaining the individual’s consent could hinder the performance of those duties
5. In addition, in cases permitted under the Act on the Protection of Personal Information and other applicable laws and regulations

However, this does not apply in cases where the handling of personal information is outsourced, where such information is provided in connection with a business succession, where it is shared in accordance with legal requirements, or in other cases where the provision to a third party does not constitute a violation of applicable laws.

When we share personal data, we will notify the individual in advance of the matters required by law or disclose such information on our website or other channels.

11. Handling of Personal Information, etc., Overseas

Customer reservation information (name, phone number, email address, number of participants, date of participation, tour plan, health status, etc.) is stored and processed on servers located in Japan.

With regard to the payment services, web analytics services, ad serving services, and other third-party services used by our company, your information may be stored or processed outside of Japan because the service providers or their servers are located outside of Japan. According to information disclosed by the service providers, these countries include the United States, Canada, Australia, member states of the European Union, and other countries.

When our company provides personal data to a third party located overseas, we will, in accordance with the Act on the Protection of Personal Information and other relevant laws and regulations, provide the necessary information to the individual, obtain their consent, verify the recipient’s systems and measures for protecting personal information, and take any other necessary actions.

Furthermore, when a business operator located overseas handles personal information, etc., we will take the necessary and appropriate measures in accordance with applicable laws and regulations, including understanding the personal information protection system in that country and verifying the personal information protection framework at the recipient or subcontractor.

12. Safety Management Measures

We will implement necessary and appropriate security measures to prevent the leakage, loss, damage, unauthorized access, and unauthorized use of personal information and other data.

As part of our primary safety management measures, we will implement the following actions.

• Establishment of Internal Rules and a System of Accountability Regarding the Handling of Personal Information
• Appropriate training and supervision of employees who handle personal information
• Proper Configuration and Management of Access Permissions for Personal Information
• Measures to Prevent Unauthorized Access to Devices, Systems, and Other Equipment That Handle Personal Information
• Appropriate Selection and Supervision of Contractors Handling Personal Information
• Establishing a Reporting and Response System in the Event of a Personal Information Leak or Similar Incident
• Understanding the External Environment
  In addition to Japan, our company provides services related to payment processing, web analytics, and ad delivery,
  To the countries listed in Section 11, “Handling of Personal Information, etc., in Foreign Countries,” of this Policy
  We may process personal data in these countries. We
  After understanding the systems and procedures related to the protection of personal information, regarding personal data,
  We are taking necessary and appropriate measures to ensure safety.

13. Retention Period for Personal Information

We will retain the personal information we have collected only for the period necessary to achieve the purposes of use or for the period required by laws and regulations.

With regard to personal information and other data for which the intended purpose has been fulfilled and there is no longer a legal requirement to retain it, we will delete, dispose of, or anonymize such information, or take other necessary measures, using appropriate methods based on its nature and storage status.

14. Disclosure, Correction, and Suspension of Use of Personal Information, etc.

In accordance with the Act on the Protection of Personal Information and other relevant laws and regulations, customers may request, with respect to their personal data held by the Company, notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, and suspension of disclosure to third parties, among other actions.

In addition, within the scope prescribed by law, you may request disclosure of records pertaining to the provision of information to third parties that we have created.

If you wish to make any of these requests, please contact us via email using the contact information provided in Section 17, “Contact Information,” of this policy.

To verify that a request is being made by the individual concerned or a legitimate representative, we ask that you submit a copy of an official identification document and any other necessary information. If the request is being made by a representative, please also submit a power of attorney.

We do not charge any fees for requests for disclosure, etc.

Our company will take appropriate measures in accordance with the Act on the Protection of Personal Information and other relevant laws and regulations.

Please note that we may not be able to comply with all or part of your request if we are not legally obligated to do so or in other cases permitted by law. In such cases, we will explain the reasons to the extent required by law.

15. Handling of Photos and Videos

We may use photos or videos taken during the tour for the purpose of providing them to participants or for other purposes necessary for the provision of tour services.

When we use photographs or videos that can identify participants on our website, social media, in online advertisements, in printed materials, or in other public relations and sales promotion activities, we will do so in accordance with the content and scope of the consent obtained at the time of tour participation or through other methods specified by us.

16. Changes to This Policy

We may amend this Policy in response to changes in laws and regulations, changes to the content of this Service, changes in how we handle personal information, or as otherwise necessary.

If we make any changes to this policy, we will notify you of the revised terms and the effective date by posting them on our website or through other appropriate means.

If we change the purpose of use of personal information beyond the scope reasonably deemed to be related to the original purpose of use, or in any other case where the consent of the individual is required by law, we will obtain the necessary consent in accordance with applicable laws and regulations.

17. Contact Information

Please direct any inquiries, complaints, consultations, or requests for disclosure regarding this policy or our handling of personal information and other data to the following contact information.

NASH Corporation
〒907-1541
870-60, Aza-Uehara, Taketomi-cho, Yaeyama-gun, Okinawa, Japan

mail (usu. in phrases like "e-mail", "text message", etc.)
info@miyako-pipi.com

18. Language

The Japanese version of this policy shall be the official version. In the event of any discrepancy between the Japanese version and any translated versions in English, Korean, Chinese, or other languages provided by the Company for reference purposes, the Japanese version shall prevail.

Last Revised: August 14, 2026